At the beginning of this pandemic in March 2020 we decided that Our workers needed Smalltalk as well as needing remote meetings for productivity and planning. So we organised zoom meeting every Tuesday at 11 […]
Tag: business
Is China the most forward thinking nation right now?
I was intrigued by this article about how China has chosen to invest in future technology during this COVID season, whereas many western economies have held back on investment at the same time. Communication speed […]
Normal wasn’t working. Normal was a crisis
In the midst of a pandemic everyone wants to go back to normal and indeed, when it comes to practices, so do I. I want to travel, attend sporting events, I want to not wear […]
You Are Not Afraid of Failure, You’re Afraid of Criticism
I remember reading this quote from Seth Godin’s excellent book called Tribes What people are afraid of isn’t failure. It’s blame. Criticism. To be a leader in any sphere of life and work you will […]
5 Big Wins From Creating A Culture of Trust
For 15 years two Stanford Professors, James Baron and Michael Hannan, collected data and studied high tech start ups in Silicon Valley. They were intrigued to discover the five distinct cultures that were represented by […]
5 Tips For Great Customer Service
“Build a great experience, customers tell each other about that. Word of mouth is very powerful.”-Jeff Bezos, CEO Amazon.com If you attended a party where the host snarled at you, reluctantly offered you a drink, looked […]
Paul Benger 